1. What is your fee?
Our therapists charge $135 for individual sessions of 45 minutes and $150 for 60 minute sessions. Couples and family counseling are $155 per session. We will work with those who don't have insurance on a sliding scale fee. The amount of the sliding scale fee is determined on a case-by-case basis.
Phone sessions are available comparable rates as most insurance plans are allowing telehealth sessions..
2. What insurance do you accept?
All of our therapists are eligible to work as in-network Blue Cross Blue Shield PPO and HMO Illinois providers. If this is not one of your insurance providers, ask at your first phone call how we work with your insurance network.
We will submit claims to all insurance for you. Clients are encouraged to call their insurance companies to clarify their out-of-network benefit for policies with which we are not paneled. Unfortunately, we do not accept Medicare and Medicaid. We will, however, give you the necessary paperwork to submit your own claims.
3. How long will I come for therapy?
The length of therapy varies from person to person. Our therapists work with each client they see to set specific goals so that therapy results are as measurable as possible. This way, the client will have a sense for him or herself of when it is time to be done.
4. How often should I go?
Initially, it is most helpful to go for a session once each week. After substantial progress has been made, many clients reduce their schedule to bi-weekly. Several of our clients simply call when they feel like they need to come in after they have met their initial goals.
5. What if I need to speak with my therapist outside of a session?
Our team generally has time to return phone calls regarding scheduling and logistical needs. Treatment questions that can be answered in a timely manner are an appropriate use of phone time. Anything longer than 15 minutes generally requires a scheduled appointment. Of course, we understand that sometimes a client or parent needs more contact and cannot make it in for a session. In these cases, we also offer two tiers of phone sessions—a 30 minute session at $75 or a 60 minute session at $150. Unfortunately, insurance will not pay for phone sessions.
6. What are our hours?
Keith Bayer, LCSW is in the office from Monday through Thursday from 10-7pm and Saturday from 9am-1pm.
Nicole Peña is currently in the office on Wednesdays and Thursdays from 4-8pm and Saturdays from 9am-12pm.
Norwil (Noy) Frial, Psy. D. is currently in the office on Sunday from 9am-3pm.
Sandy Chavez, LPC is currently in the office on Monday and Thursday from 10am-8pm, Friday from 10am-6pm and Saturday from 9am-1pm.
Shaina Toulabi, LCPC is currently in the office on Monday through Friday from 10am-7pm.
Sharon Kater, LCSW is currently in the office on Monday from 11am-8pm.
8. Where are you?
5225 Old Orchard Road
Suite 46
Skokie, IL 60077
Our therapists charge $135 for individual sessions of 45 minutes and $150 for 60 minute sessions. Couples and family counseling are $155 per session. We will work with those who don't have insurance on a sliding scale fee. The amount of the sliding scale fee is determined on a case-by-case basis.
Phone sessions are available comparable rates as most insurance plans are allowing telehealth sessions..
2. What insurance do you accept?
All of our therapists are eligible to work as in-network Blue Cross Blue Shield PPO and HMO Illinois providers. If this is not one of your insurance providers, ask at your first phone call how we work with your insurance network.
We will submit claims to all insurance for you. Clients are encouraged to call their insurance companies to clarify their out-of-network benefit for policies with which we are not paneled. Unfortunately, we do not accept Medicare and Medicaid. We will, however, give you the necessary paperwork to submit your own claims.
3. How long will I come for therapy?
The length of therapy varies from person to person. Our therapists work with each client they see to set specific goals so that therapy results are as measurable as possible. This way, the client will have a sense for him or herself of when it is time to be done.
4. How often should I go?
Initially, it is most helpful to go for a session once each week. After substantial progress has been made, many clients reduce their schedule to bi-weekly. Several of our clients simply call when they feel like they need to come in after they have met their initial goals.
5. What if I need to speak with my therapist outside of a session?
Our team generally has time to return phone calls regarding scheduling and logistical needs. Treatment questions that can be answered in a timely manner are an appropriate use of phone time. Anything longer than 15 minutes generally requires a scheduled appointment. Of course, we understand that sometimes a client or parent needs more contact and cannot make it in for a session. In these cases, we also offer two tiers of phone sessions—a 30 minute session at $75 or a 60 minute session at $150. Unfortunately, insurance will not pay for phone sessions.
6. What are our hours?
Keith Bayer, LCSW is in the office from Monday through Thursday from 10-7pm and Saturday from 9am-1pm.
Nicole Peña is currently in the office on Wednesdays and Thursdays from 4-8pm and Saturdays from 9am-12pm.
Norwil (Noy) Frial, Psy. D. is currently in the office on Sunday from 9am-3pm.
Sandy Chavez, LPC is currently in the office on Monday and Thursday from 10am-8pm, Friday from 10am-6pm and Saturday from 9am-1pm.
Shaina Toulabi, LCPC is currently in the office on Monday through Friday from 10am-7pm.
Sharon Kater, LCSW is currently in the office on Monday from 11am-8pm.
8. Where are you?
5225 Old Orchard Road
Suite 46
Skokie, IL 60077